Administrative & Membership Executive

The Administration & Membership Executive plays a key role in ensuring the smooth and efficient operation of the church’s administrative functions. The Administration & Membership Executive will be responsible for managing office and administration policies and processes.

This role reports directly to the Administration & Membership Manager.

Responsibilities include, but are not limited to:

  • Support the Administration & Membership Manager in developing and implementing policies and standard operating procedures (SOPs) to ensure consistent and efficient administration across the church.
  • Provide general administrative support to the church office and the various ministries of the church.
  • Handle incoming calls, emails, and other communications.
  • Organise, maintain, and update databases, ensuring accuracy and confidentiality.
  • Arranging and coordinating bereavement services, water baptism and membership classes for members of the church.
  • Facilitate Follow-Up Ministries by ensuring the completion of all follow-up requests, enhancing processes, and managing reporting.
  • Assist with management and governance of all electronic and non-electronic personal data, in accordance with the Personal Data Protection Act.
  • Oversee coordination and provide assistance to volunteers, guiding them through various administrative duties.
  • Support and assist with special projects (where applicable) and any other duties as assigned.

Skills and Qualifications:

  • Candidate must possess at least Diploma/ Bachelor’s Degree in administrative management, or equivalent.
  • 1-3 years of related experience in administration or mass communications.
  • Proficiency in office management software (e.g., Excel, Words, PowerPoint).
  • Willingness to learn the church management software/ tools to enhance efficiency.
  • Candidate with the ability to draft policies and standard operating procedures (SOPs) will be preferred.
  • Strong organisational and time-management skills with the ability to prioritise tasks.
  • Strong verbal and written communication skills in English, and preferably, Mandarin.
  • Self-starter with a good learning attitude, and a strong team player.
  • Able to work in a fast-paced environment and multi-task effectively.
  • Able to work on weekends and be involved in our church services on Sundays (5-day work week).

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