Get your tickets here:
We will be resuming our weekly Sparklight classes at both Tampines and Woodlands centres on 2 May 2021, during the 9am English Service.
In accordance with the strict regulations and guidelines set by our government, only limited people may be present for each service. Entry into the centres is strictly by tickets only. You may book tickets on behalf of your children via: https://qgb.a80.myftpupload.com/ticket-sparklight
Tickets are available for booking weekly from Monday, 10am to Tuesday, 12pm. All entries received after the stated booking period will be put on the waiting list.
We seek the understanding of all attendees to comply with all on-site regulations that are set in place to safeguard the wellbeing of everyone.
What is the age group that Sparklight caters for?
We have classes for your children who are aged 30 months to 12 years old.
I have a child who is younger than 30 months, what should I do?
You will still need to book a ticket under Sparklight, to attend the English service in the Manger which is located at the Nissi room, B1.
Which zone will I be assigned to?
You will be assigned to the Orange Zone that facilitates the picking up of your children who are attending the physical classes.
Why does this ticketing system only allow 1 accompanying parent to book a ticket?
Due to the limitations of 50 tickets in each Zone, only ONE parent/guardian is allowed to drop off and pick up your children from the Sparklight classrooms. Other adult family members will be required to book their tickets separately via the usual ticketing system for Sunday Services.
How long does it take for me to receive the tickets after booking them online?
The tickets with QR codes and attendees’ names will be sent to your email account as soon as you have successfully booked them online.
What happens if my child is unable to attend the physical classes in church at 9am?
During this transitionary period back to church, your child may attend the combined Zoom class online, which will be held every Sunday from 2pm-2.45pm. However, please note that this will be a combined class for all age-groups.
Meeting Link: https://us02web.zoom.us/j/87351119565
Meeting ID: 873 5111 9565
Can I book tickets by calling the church office or sending an email request to the church?
No. The booking of tickets is strictly done through the ticketing system on our website. There is no booking of tickets through phone calls and emails.
How many tickets can I book at a time?
You will be allowed to book tickets for 1 accompanying adult and up to 5 children.
How do I cancel my booking?
You may email us at firstname.lastname@example.org at least 24 hours before the service time to cancel your booking. This allows us time to offer your ticket to the next person who wishes to attend the service.
Please note that if you do not cancel your tickets at least 24 hours before the service time, and fail to turn up for the service that you’ve booked, you will be disallowed from future bookings.
Can I still enter the centre if I am late for service?
Your ticket(s) will be forfeited, and entry will be denied if you arrive 5 minutes after the service has commenced. Please arrive at least 15-30 minutes earlier to allow sufficient time for ticket verification, temperature check, check-in via SafeEntry and to drop off your children at their classes personally.
1) Entry and Exit
Arrive early and have these ready on hand before entering the church centre:
a) Your valid E-ticket to be presented to our friendly ushers
– Digital copy from your mobile phone (please set to high screen brightness for easy scanning of the QR Code) OR
– Physical printed copy
b) YourTrace Together token or app downloaded in the mobile phone for SafeEntry check-in
2) Personal Hygiene
a) Wear your mask at all times.
b) Use the hand sanitisers provided in the centres.
c) Maintain a 1-metre safe distance from each other.
Put your tithes and offerings in the giving box at the entrance of the service venue. Attendees are greatly encouraged to give through contactless means. For the various modes of giving, please refer to https://qgb.a80.myftpupload.com/give/.
a) Bring an umbrella (in case it rains as there may be limited sheltered areas due to designated entry and exit routes)
b) Pick up a set of pre-packed communion elements before entering the service venue
c) Be patient with all staff and volunteers who are trying their best to make the service experience as smooth as possible
a) Do not duplicate your ticket by printing multiple copies, or mass sending it to your friends or family. Every ticket has a unique QR code tagged with the attendee’s name. When the attendee checks in to the service venue, this means the QR code has been scanned, and cannot be used again.
b) Do not be late when attending a service at the centre. Arrive at least 15 minutes before the service time for ticket validation, temperature check, and check-in via SafeEntry. Late-comers will not be allowed into the service venue when the service has started.
2) Personal Hygiene and Health
a) Do not shake hands or hug one another.
b) Do not attend the service in church if you are unwell and/or running a fever. Any ticket holder whose temperature is 37.5 degrees Celsius and above will not be allowed into the service venue.
3) Movement Around the Church Centre
a) Do not cross over or interact with other attendees from another zone. Please stay in your designated zone as indicated on your ticket, and use the designated routes for entry and exit for each zone.
b) Do not move around the church centre as you wish. There are designated routes for people moving in and out of the church centre. We seek your understanding and cooperation to follow the instructions of the staff and volunteers at all times.
c) Do not linger in the church centre to fellowship with your friends or family. Exit the centre after the service ends as soon as possible. Thorough cleaning needs to be carried out immediately after each service.